6 chapters · 24 capabilities · 7 screens
The story
Every department works from the same live data. Reception sees today's arrivals on one board, checkout creates the cleaning job, a broken AC takes the room off sale, the stock used on a job comes out of inventory, and the owner's dashboard shows occupancy, ADR and RevPAR without anyone building a spreadsheet.
At a glance: 20+ connected modules · 13 staff role types · 15 built-in KPIs · 3 website languages · 1 login for everything.
Follow one stay
StayDesk carries the information forward at each step, so nobody re-types anything and nothing gets dropped between departments.
Your website shows live rooms, rates, photos and offers, editable by your team. (Website · Content Hub)
Real availability is checked, a price is quoted and locked, and the room is held while they pay. (Booking Engine)
Reception sees today's arrivals on one board and checks guests in within a couple of clicks. (Front Desk)
Requests, complaints, cleaning and repairs are logged, assigned and tracked against time targets. (Guest Services · Housekeeping · Maintenance)
Charges and payments are settled and the room is flagged for turnover automatically. (Bookings · Finance)
The stay is added to their profile, loyalty points are awarded and a review request goes out. (CRM · Analytics)
The people in the story
01
02
03
04
05
Chapter 01
5 parts of StayDesk
today's arrivals, departures and in-house guests on one board, one search box, live occupancy, one-click check-in/out
availability search, instant locked quotes, temporary holds that release on their own, quick walk-in booking, extend or move a stay, calendar and timeline, charges and payments, notes and attachments, multiple guests per booking, full history, double-booking protection
one profile per real person, duplicate matching, full stay history, activity trail
request board, request types you define, complaint escalation, lost & found, guest messaging, in-house stay view
loyalty tiers and points ledger, stored preferences, reviews published to your site, automatic review requests, segments, campaigns, referrals, corporate accounts, travel agents, consent records
Chapter 02
3 parts of StayDesk
property → building → floor → room type → room, with amenities, seasonal rates, availability blocks, policies and photo galleries
property types, amenities, bed types, views, room statuses and block reasons, all under your control
several locations under one organisation, with group-wide reporting
Chapter 03
5 parts of StayDesk
your own workflow stages, task templates, board/list/calendar views, checklists, approvals, automatic escalation, full timeline
automatic turnover on checkout, assignment board, start → complete → inspect, checklists, consumables deducted from stock, laundry tracking, damage reports, SLA dashboard, cleaning calendar
work tickets, assign & accept, automatic room block from sale, parts drawn from inventory, inspection sign-off, preventive schedules, vendor quotes, equipment register
item catalogue, multiple stores, live stock, issue/transfer/adjust, purchase requests → approval → purchase orders → goods receipt, supplier records, barcode lookup, movement audit
asset register with barcode and value, assignment, transfers, warranty claims, depreciation, retirement, asset timeline
Chapter 04
3 parts of StayDesk
chart of accounts, journals and general ledger, receivables and ageing, payables, expenses with approval, bank reconciliation, payroll from real attendance, budgets, period close, trial balance, P&L, balance sheet, configurable tax, exact-decimal money
employee profiles, onboarding and transfers, clock in/out, shift rosters, two-step leave approval, leave balances, performance reviews, documents and certifications with expiry, company property, employee timeline
role dashboards (executive, revenue, occupancy, guest, operations, workforce, finance), occupancy %, ADR and RevPAR, drill-down, forecasts, custom layouts, scheduled email reports, exports, early-warning alerts
Chapter 05
4 parts of StayDesk
property and room pages with live rates, availability calendar, offers and packages, gallery, blog, FAQ, enquiry forms, SEO-ready, mobile-first
step-by-step direct booking, live availability check, locked pricing, confirmation reference, Google/Apple sign-in, bookings land on the front desk instantly, and it can be switched off to run as a brochure site
page builder, blog, offers, FAQs, testimonials, team and careers, navigation and theme, English, Urdu and Arabic, drafts and version history, forms and newsletter
central media library, notification templates for email, WhatsApp and SMS with preview and delivery tracking
Chapter 06
4 parts of StayDesk
13 editable roles, fine-grained permissions, role-based home screens, menu filtering, session management
Argon2id password hashing, automatic lockout, secure httpOnly sessions, email verification, audit log, activity feed, rate limiting, dedicated database per client
trigger → condition → action, ready-made rules, on/off switches, firing history, loop protection
company profile, currency, country, language, time zone, document numbering, feature toggles
The rest of StayDesk, one screen at a time.
From the first step to live
Walkthrough demo with your managers, using your property's own data
Setup: properties, rooms, rates, staff accounts and permissions
Website and content loaded into the Content Hub
Team training, department by department
Go live, with support through the first weeks
In the real world
The ending
Built with NestJS API (REST, Swagger) · Next.js 16 admin console and public website · Payload CMS 3 (Content Hub) · PostgreSQL + Prisma · Redis · Meilisearch · Transactional outbox for reliable cross-department events · Argon2id authentication · Turborepo + pnpm monorepo, Docker
The details people ask before they bring StayDesk into the operation.
Request a product demo or ask for a tailored quote. We’ll respond with next steps.
Each product has its own story. Continue with another one, or come back to StayDesk when you are ready for a demo.