Healthcare · Hospital Management SaaS

Meridova

Meridova is a full-stack, multi-tenant Hospital Management System. It covers the whole hospital workflow: patient registration, OPD appointments and token queues, the electronic medical record, prescriptions, lab, radiology, pharmacy, IPD admissions, surgery and OT, nursing, emergency, dental, billing, insurance panels and pre-authorisations, HR, rosters and finance.
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7 chapters · 37 capabilities · 7 screens

The story

Why Meridova exists

The EMR is the single entry point for every patient. Doctors book appointments, write prescriptions, order labs and admit to IPD from one patient screen. A clinical decision support layer checks every prescription and lab result as it happens, flagging allergy conflicts, drug interactions, duplicate orders and critical values, and pushes alerts to the doctor in real time.

Every role (doctor, nurse, receptionist, lab technician, pharmacist, accountant, HR and more) lands on its own workspace and sees only what its job needs.

Before Meridova

The problem it solves

  1. 1

    Patient records are scattered across paper files, separate lab software and pharmacy registers

  2. 2

    Doctors prescribe without seeing allergies, interactions or duplicate tests

  3. 3

    Pharmacy stock and expiry are tracked by hand, so medicines run out or expire on the shelf

  4. 4

    Billing misses charges from IPD stays, labs and dispensed medicine

  5. 5

    Insurance panel claims are slow to file and hard to follow up

The people in the story

Who it's for

01

Multi-specialty hospitals

02

Clinics and day-care centres (Basic plan)

03

Diagnostic centres with lab and radiology

04

Dental practices

05

Hospital groups running several locations

Chapter 01

Clinical

9 parts of Meridova

  1. 01

    EMR

    one central patient record with history timeline, documents, vitals, alerts and quick actions (book, prescribe, order lab, admit)

  2. 02

    Patient registration with automatic MRN

  3. 03

    Appointments

    doctor schedules, slot booking, calendar, rescheduling, a live token queue for reception and doctor leave management

  4. 04

    Prescriptions with RX numbers, cancellation and dispensing status

  5. 05

    Lab

    orders, sample collection, technician queue, test templates with reference ranges, result entry

  6. 06

    Radiology orders and reports

  7. 07

    Order sets and clinical protocols

  8. 08

    Referrals between doctors and departments

  9. 09

    Medical coding

Chapter 02

Clinical Decision Support (CDSS)

4 parts of Meridova

  1. 01

    Built-in interaction rules plus admin-managed custom rules

  2. 02

    Checks active IPD treatment orders too

  3. 03

    Real-time push to the prescribing doctor

    Critical alerts also create a persistent notification

  4. 04

    Acknowledge, bulk-acknowledge, or override with a recorded clinical reason

Chapter 03

Inpatient & acute care

6 parts of Meridova

  1. 01

    IPD

    wards, beds, availability, admissions, bed transfers, treatment orders, daily rounds, discharge summaries

  2. 02

    Medication administration (MAR)

    a scheduled job alerts nurses when doses are due

  3. 03

    Nursing

    nurse assignment, vitals capture, monitoring notes

  4. 04

    Surgery & OT

    scheduling, OT management, surgical records

  5. 05

    Emergency department

    ER visits and triage workflow

  6. 06

    Dental

    charting, periodontal records, treatment plans, operatories, recalls, note templates and printable dental plans

Chapter 04

Pharmacy & inventory

5 parts of Meridova

  1. 01

    Medicine catalogue, generic mappings and suppliers

  2. 02

    Batch-level stock with FIFO dispensing and stock-movement audit

  3. 03

    Low-stock and expiry alerts

  4. 04

    Pharmacy POS, dispensing queue, dispense history, stock reconciliation

  5. 05

    General hospital inventory

Chapter 05

Billing, insurance & finance

5 parts of Meridova

  1. 01

    Patient billing with charges collected automatically from pharmacy, lab and IPD

  2. 02

    Service catalogue for hospital charges

  3. 03

    Insurance panels and panel claims, with claim aging and a rejected-claims queue

  4. 04

    Pre-authorisations

  5. 05

    Finance

    expenses, budgets, payroll, revenue, expense breakdown, department performance and P&L statements

Chapter 06

Workforce

1 part of Meridova

  1. 01

    HR staff records, workforce management and duty rosters

Chapter 07

Platform & administration

7 parts of Meridova

  1. 01

    Users, roles and permissions for 12 system roles, with role-based navigation and landing pages

  2. 02

    Audit logs

  3. 03

    Real-time notifications (WebSocket)

  4. 04

    Settings, localisation and feature flags

  5. 05

    FHIR API (Patient, Encounter, Observation, MedicationRequest) and inbound/outbound integrations

  6. 06

    Self-serve hospital onboarding and subscription management

  7. 07

    Platform console

    tenants, platform staff, audit and support sessions

From the first step to live

How it works

  1. 1

    Receptionist registers the patient (MRN auto-generated) and books an appointment, which issues a token

  2. 2

    Doctor calls the token, reviews the EMR and prescribes, and CDSS checks run instantly

  3. 3

    Lab orders are collected, processed and resulted, with critical values flagged to the doctor

  4. 4

    Pharmacist dispenses from the oldest batch first, and the charge goes onto the bill

  5. 5

    If needed, the patient is admitted to IPD: bed assigned, nurses alerted for medications, daily rounds

  6. 6

    On discharge a summary is generated, the bed is freed and the final bill settles room charges

In the real world

Where it fits

  • Multi-specialty private hospital going paperless
  • Clinic chain standardising OPD and billing across locations
  • Diagnostic centre running lab, radiology and reporting
  • Dental practice managing charts, plans and recalls
  • Hospital working with corporate and insurance panels

The ending

What changes

  • Safer prescribing: allergies and interactions are caught before the patient gets the drug
  • One patient record across OPD, IPD, lab and pharmacy
  • Fewer lost charges, because billing is fed by every department
  • Medicine stock that tracks itself by batch and expiry
  • Faster insurance claims with aging visibility
  • Each staff member opens straight onto their own work queue
  • Start on Basic and add modules as the hospital grows

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Questions along the way

The details people ask before they bring Meridova into the operation.

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